How it works
Simple for families. Fair for caregivers.
From first message to final payment, here is what happens, and who is responsible for what.
Checked in
Billed for time actually worked
For families
Six steps from search to settled.
- 1
Create your account
Tell us who needs care and what a good day looks like. Care needs are private and shared only with a caregiver you book.
- 2
Browse checked caregivers
Every caregiver in search has passed the checks for the care they offer. Compare rates, experience and certifications.
- 3
Message and meet
Ask questions in the app, and request a video interview. It happens inside GoSit and is recorded for safety.
- 4
Book
Send a request. Nothing is charged until the caregiver accepts, and you see the full cost first.
- 5
Care happens, and is recorded
Your caregiver checks in when they arrive and out when they leave, so there is a clear record of the time.
- 6
Pay, and say how it went
You are charged for the time actually worked, and you can leave a review for other families.
For caregivers
Your side of the booking.
GoSit is a marketplace, not an employer. You decide what you charge, when you work and which requests to accept.
- 1
Create your profile
Your experience, services, rates and the area you work in.
- 2
Sign the agreement
The Caregiver Service Agreement sets out how the marketplace works, including that you are independent.
- 3
Complete your checks
Identity verification, plus a vulnerable-sector check if you will care for people.
- 4
Add certifications
Optional, but families look for First Aid, CPR and specialist training.
- 5
Accept the work you want
Requests come to you. Accept or decline each one, and check in and out from your phone.
- 6
Get paid
Connect your payout account once. You are paid for the time you worked, with every fee itemised.
Meeting first
Video interviews, kept on the platform.
Families can ask a caregiver for a video interview, and the caregiver accepts or declines. Every interview is recorded, and you agree to that before you join. A call that cannot be recorded does not go ahead.
Recordings are deleted after 90 days unless our safety team needs to keep one.
Recordings are visible only to trust and safety staff, and every view is logged.
Please do not arrange calls, links or meetings on other services. Doing so takes you outside GoSit's protections.
Ready when you are.
Whether you need care or want to give it, getting started takes a few minutes.